These are the service requests created by 311, categorized by the channel on which they were submitted. 311 offers customers 4 channels to submit service requests: by calling 311, using the SF311 Mobile App, visiting our website, or messaging us through Twitter. This dataset is updated on a monthly basis.
Publishing Department: 311
Dataset Link: https://data.sfgov.org/d/jz25-nkm4
| Field Name (opt. alias) | Field Definition | API Key |
|---|---|---|
| Mobile | Number of Service Requests created through the SF311 Mobile App | mobile |
| Month | The month and year of when the service requests were created. | month |
| Phone | Number of service requests created by calling 311 | phone |
| Summary of Cases | summry_of_cases | |
| Number of service request created through Twitter | ||
| Web | Number of Service Requests created through www.sf311.org | web |